Our office is regularly striving to ensure that our practices are up to date. This includes the increased demand for electronic communication, including sensitive information. Implementing secure email allows Pysnik Financial to expedite communications with our clients and companies, while keeping your information as secure as possible.
Below is a step-by-step guide of how to set up your free Proofpoint Secure Email account for the first time so that you may view secure emails from our office, and be able to safely respond with confidential information as well.
All subsequent secure emails will be much easier and quicker; setup is a one-time process.
Below is what the email you will receive from Pysnik Financial will look like.
Step 1: Click on the large gray button that says "View Encrypted Email" to set up your account and view the secure message.
Do not reply to our message from this part of the email - this is not the secure email area.
Step 2: You will be brought to a page to enter your email address. Enter the email address that we sent the secure email to and click the 'Continue' button.
Step 3: Enter your First Name, Last Name, create a Password, and check that box that says you agree to Proofpoint's Terms of Service. Then click the 'Register' button.
Passwords must contain at least eight characters, and must contain three out of the four following characteristics: uppercase letters, lowercase letters, numbers, or special characters.
Step 4: You will be taken to a web page that lets you know that your registration is nearly complete.
At this point, go back to your email account that we sent the secure email to and the same one that you entered when you created your Proofpoint account.
Step 5: Open the email from "noreply@proofpoint.com" titled "Welcome to Proofpoint" and click on the blue button that just says 'CONFIRM' above the 'Powered by Proofpoint' logo and not the image that may be below that says 'CONFIRM EMAIL.'
Step 6: Clicking on the 'CONFIRM' button in your email from Proofpoint will take you to the web page below.
Now click on the 'Continue to Login' button.
Step 7: Enter your email we sent the secure email to, the same one you used to set up your Proofpoint account, and click the 'Continue' button.
Step 8: You will be brought to the Login page where you enter the password you created in Step 3.
Next click the 'Login' button to take you to the secure email we sent you.
Step 9: You can now view your secure email from Pysnik Financial.
To download any secure documents, click on the 'down arrow pointing to the line' icon on the right hand side of the blue box that has the file name, next to the paperclip, at the bottom of the email message.
Note: Messages and documents are only available for 15 days on the Proofpoint servers. Please save any information and/or documents you need to keep for your records in a safe place on your own computer.
Step 10: To respond securely, use the arrow or double arrows ('Reply All') near the upper right of the message to send confidential information in the body of the email.
To attach confidential documents to be sent back to our office, drag and drop files from your computer to the dotted-line box titled 'Drop files here to upload' at the bottom of your response message.
When you are satisfied with your response to Pysnik Financial click the 'Send' button in the upper right corner of your secure reply message.
The safety of your private information is something we take seriously and work hard to protect. Thank you for taking the time to set up your account. Remember, that was a one-time process.
Frequently Asked Questions
+ What is the Encryption Portal?
+ Why do I have to register with the Encryption Portal?
+ How do I use the Encryption Portal?
+ How do I download an attachment that I received?
+ How do I upload an attachment in a reply?
+ Can I add recipients to a message in the Encryption Portal?
+ What does Archive mean?
+ Can I extend the expiration of a message in the Encryption Portal message?
+ How large of a file can I attach to a message in the Encryption Portal?
+ I uploaded a file, but I received a notification telling me the message is blocked. What happened?
+ Which browsers are supported?
+ Which languages are supported?